Copyright - All images copyright © by the artist. All rights reserved. You may not upload any images to a web site or distribute them commercially or otherwise. It is illegal to use these images on your web site and to post on community web sites. Copyright © 2005 - 2011.

Product - You are buying a print taken directly from an original pencil drawing by the site owner. The exception being if the work is a commissioned portrait of your pet (see the 'portrait of your pet' page for details). 

Packaging - All prints are posted in good quality A4 board backed envelopes within 24 hours of receiving payment.

Payment & Shipping  -  Payment must be received by Pencilprints.co.uk before any order is dispatched. Please allow 2-3 days for delivery and up to 14 days for delivery outside the UK. The buyer is responsible for all postage / handling costs. 

Damaged items - In the unlikely event that an item arrives damaged, please send an email to orders@pencilprints.co.uk stating the nature of the damage to the package and contents to enable me to process a replacement order.

Questions - Should you have any questions please email your enquiry to orders@pencilprints.co.uk and I will be happy to help.